Results are in: G2 has determined the easiest to use all-in-one CRMs of 2019, and we’re a Small Business Leader!

If you don’t already know, G2 is a massive software review site that helps businesses in all industries sort the best software from the rest. We’ve boiled down their top ten results (based on real user feedback) into a quick-reference list for you, to help you get a little closer to choosing the perfect customer relationship management tool for your organization. Here we go!

#1 ActiveCampaign

Favored heavily by the ad industry (with about 60% of G2 reviewers belonging to either a marketing or advertising company), ActiveCampaign is a behemoth in the CRM world. ActiveCampaign is a CRM solution that offers all of the functionality you’d expect from an industry leader — from marketing automation and email customization to the quality of its customer support team.

Pricing: Ranges from $9 – $229 per month, and goes up depending on number of users.

“Above average” ratings by customers: Ease of use, meets requirements, ease of setup, ease of admin

“Below average” ratings by customers: Quality of support

#2 Streak

Streak’s sweet spot in the market is for Gmail users who want to essentially transform their email account into a CRM. With affordable pricing, a lightning-fast setup process, and a straightforward set of capabilities, it’s easy to see why it’s popular among both small businesses and bigger companies.

Pricing: $0 – $89 per month, with varying options for number of users and emails.  

“Above average” ratings by customers: Ease of use, meets requirements, ease of doing business with, ease of setup, ease of admin

“Below average” ratings by customers: Quality of support

#3 Hatchbuck

Check it out, it’s us! We were delighted to see that we’re rated the number one easiest platform to use, and the second overall highest-rated CRM system. Users appreciate our platform’s ease of setup and the quality of our support team. We’re especially popular with the marketing and advertising industries and small businesses looking for plenty of features for a low price tag. 

Pricing: $39 – $329 per month, with varying options for number of users and emails.

“Above average” ratings by customers: Ease of use, user satisfaction, ease of doing business with, ease of setup, quality of support, and ease of admin

“Below average” ratings by customers: Meets requirements

#4 V-Tiger All-in-One

Vtiger’s CRM software is the go-to for those in the information technology and computer software industries. It’s popular for its personalization options and custom reporting tools, and its regular users are die-hard fans.

Pricing: Ranges from $10 – $30 per month, and goes up depending on number of users.

“Above average” ratings by customers: None

“Below average” ratings by customers: Ease of use, meets requirements, ease of doing business with, ease of setup, quality of support, ease of admin

#5 Upsales

Upsales is a user-friendly system that’s popular for its blend of functionality and good design. Although the price tag is reportedly a little higher than some other options, it seems that the quality of the system justifies shelling out a little extra cash.

Pricing: Contact Upsales for pricing information.

“Above average” ratings by customers: Ease of use, ease of doing business with, ease of setup, quality of support

“Below average” ratings by customers: Ease of admin

#6 VipeCloud

If you or your sales team works primarily out of Gmail or Outlook, VipeCloud could be a lifesaving CRM app. Simplicity and straightforwardness make it easy to get your whole team up and running without much of a headache. VipeCloud also has an outstanding reputation for customer service.

Pricing: $40 – $60 per user, per month.

“Above average” ratings by customers: Ease of use, meets requirements, ease of doing business with, ease of setup, quality of support, ease of admin

“Below average” ratings by customers: None

#7 ACT!

Act! Is a great fit for businesses utilizing Microsoft Office 365. Their proprietary tool, Act! 365, is built specifically for Office users looking for a simple CRM integrated with email. Their focus is on helping businesses grow through CRM and marketing automation.

Pricing: $10 – $35+ per user, per month (billed annually).

“Above average” ratings by customers: None

“Below average” ratings by customers: Ease of use, meets requirements, ease of doing business with, ease of setup, quality of support, ease of admin

#8 AllProWebTools

“Bang for buck” is the motto among AllProWebTools users. With rave reviews across every category, it’s clear that this CRM tool is poised to rise in popularity as it gains a little more market presence.

Pricing: $10 – $30 per month with unlimited users.

“Above average” ratings by customers: Ease of use, meets requirements, ease of doing business with, ease of setup, quality of support, and ease of admin.

“Below average” ratings by customers: None

#9 Close

Close helps small and mid-sized businesses close more deals with their sales productivity platform. Their features include SMS, email marketing and built-in calling making it simple for your sales team to communicate in one place.

Pricing: $65 – $145 per user, per month.

“Above average” ratings by customers: Ease of use, ease of setup

“Below average” ratings by customers: Meets requirements, ease of doing business with, quality of support, ease of admin

#10 Agile CRM

Popular with the marketing, advertising, and IT industries, Agile CRM is one of the only leading CRMs that offers a free plan with multiple users per month. Though some users experience a few kinks, the overall consensus is that it’s a great tool for small businesses.

Pricing: $0 – $47.99 per month

“Above average” ratings by customers: None

“Below average” ratings by customers: Ease of use, meets requirements, ease of doing business with, ease of setup, quality of support, ease of admin